Restarting Ensim Pro

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If performance problems arise, you can restart the Ensim Pro server and all services from the service provider control panel. As an alternative, you can restart services without restarting Ensim Pro by entering commands on the server.

Restarting the server from the control panel

While the server is restarting, all of the control panels are inaccessible.

To restart the server and all services:

1. On the top navigation bar, click server.

2. Click the restart server tab.

3. Click OK.

Restarting services

To restart services without restarting the server:

1. Log in to the Ensim Pro server as server administrator.

2. Open a command shell: Click Start, click Run, then in the Open text box type cmd and click OK.

3. On the command line, type the following commands to restart IIS (iisreset):

net stop EnsimProvisionEngine

net start EnsimProvisionEngine

iisreset

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