Exporting Data

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Tip: Export the Complete, Reseller and Site backups in different directories for easy identification of the archive when you import.

Example. Export the Complete backup to an complete_export directory, the Reseller backup to a reseller_export directory and the Site backup to a site_export directory.

Important: Any data or configuration change made after you export is lost if your system crashes or the files get corrupted. Further, while the server and the sites hosted on the server are accessible during an export, modifications to files or email messages received during this period may not be exported.

To export data, in the shortcuts section of the Home page, click Export (Tools section). The Export form opens.

To get to the Home page, click Home on the navigation bar at left.

You need to choose the type of export, provide necessary FTP account details, and other miscellaneous information.

Wizard Step 1. Choose the type of export

1. In the Type of Export area, select one of the following option buttons.
   • Complete
   • Resellers

     Click the arrow in the Resellers list and choose one of the following.

     • All - To export all reseller accounts on the server
     • <name of the reseller> - To export a particular reseller. Press CTRL and the left mouse button to select multiple resellers.

       Note: An All reseller export is not the same as a Complete backup. The server configuration information is not exported in an All reseller export.

   • Sites

     Click the arrow in the Sites list and choose one of the following.

     • All - To export all the sites hosted on the server
     • <name of the site> - To export a particular site.

       Press Ctrl and the left mouse button to select multiple sites.

Wizard Step 2. Enter FTP information

1. In the FTP Server field, enter the name of the FTP server you want to use as the export server.
2. In the FTP Login field, enter the user name of your account on the FTP server.
3. In the FTP Password field, enter the password of your account on the FTP server.
4. In the FTP Location field, enter the complete path to the export directory on the FTP server. If you leave the field blank, the data is saved to the home directory of the user specified in step 3.  

   Important: If the specified directory does not exist, the export fails and an email message containing the error is sent to you.

Wizard Step3. Enter miscellaneous information

1. In the Maximum Export File Size field (Optional), enter the maximum size of the export file. Click the arrow in the Unit field and select the appropriate quantifying unit (Megabytes or Gigabytes).

   Important: Various file systems and FTP server utilities have limits on the file size they can handle. If the size of your file exceeds the file management capacity of the file system or the FTP server utility on your export server, the files are split  into multiple files before continuing with the export.  
   The split files follow the naming convention given below:
   <exportfilename.tar.gz>
<exportfilename.1.tar.gz>
<exportfilename.2.tar.gz>
   where exportfilename is the name of your export file.

2. In the Email field, enter the email address at which you want to receive export status notifications.
3. Click Export.

The status of the export is conveyed in an email notification sent to the address specified in the Email field.

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