Configuring Microsoft Outlook Express

Note: The instructions for setting up and accessing a Microsoft Outlook or Microsoft Outlook Express mailbox are provided as separate Help topics in the Site Administrator and User Administrator online Help. However, if your customers request for related help, you may use the instructions provided here to help them set up their mailboxes using these clients.  

When you configure the Microsoft Outlook Express email client, you must specify the SMTP and POP/IMAP server configuration to authenticate the connection.

This section provides instructions on accessing and manually setting up a mailbox using Microsoft Outlook Express and the SMTP server configuration required to authenticate the connection.

To set up a mailbox using Microsoft Outlook Express:

1. Start Outlook Express by clicking on the Microsoft Outlook Express icon on the desktop.

   If you are opening Microsoft Outlook Express for the first time, the Internet Connection Wizard displays automatically. If you have configured Microsoft Outlook Express before, and you want to add a new email account, you must manually launch the Internet Connect Wizard. To launch the wizard:

   1. Start Microsoft Outlook Express by clicking on the Microsoft Outlook Express icon on your desktop.
   2. From the menu bar, choose Tools > Accounts.
   3. In the dialog box, click Add.
   4. Select and click Mail.

      The Internet Connection Wizard opens.

2. In the Display name field, enter your name as you want it to appear in the outgoing messages.
3. Click Next.
4. In the E-mail address field enter your email address. This is the address other people use to send email messages to you.
5. Click Next.
6. In the Incoming mail (POP3, IMAP) server field, enter the domain name or the IP address of your domain.
7. In the Outgoing mail (SMTP) server field, enter the domain name or the IP address of your domain.
8. Click Next.
9. In the Account name field, enter <username@domain.com> for both IP-based and name-based sites.
10. In the Password field, enter your mailbox password.
11. Click Next.
12. In the last setup window, click Finish.

This adds the new account. You can now specify your email settings.

To specify your email settings:

1. Start Microsoft Outlook Express by clicking the Microsoft Outlook Express icon on your desktop.
2. Choose Tools > Accounts.
3. In the Internet Accounts dialog box, click the Mail tab.
4. Select the new account and click Properties.
5. In the Properties window, click the Servers tab.
6. In the Outgoing Mail Server area, select the My server needs authentication check box.
7. Click Settings.
8. Select the Use same settings as my incoming mail server option.

   Note: If you are setting this for the first time, this option will already be selected.

9. Click OK.
10. Click OK again.

Your account is ready to use.