Configuring Microsoft Outlook

Note: The instructions for setting up and accessing a Microsoft Outlook or Microsoft Outlook Express mailbox are provided as separate Help topics in the Site Administrator and User Administrator online Help. However, if your customers request for related help, you may use the instructions provided here to help them set up their mailboxes using these clients.

When you configure the Microsoft Outlook email client, you must specify the SMTP and POP/IMAP server configuration to authenticate the connection.

This section provides instructions on accessing and manually setting up your mailbox using Microsoft Outlook and the SMTP server configuration required to authenticate the connection.

Important: This section assumes that you have Microsoft Outlook installed on your computer and that your network properties are configured correctly.

To read your email messages using Microsoft Outlook, you will need to configure several Microsoft Outlook email service options.

To set Outlook options:

1. Start Microsoft Outlook by right-clicking on the Microsoft Outlook icon on your desktop.
2. Select Properties from the menu.
3. Click the Add tab.
4. In the Use the following information services area, select the Internet Email checkbox.
5. Click Next.
6. Click Set up Mail Account. The Mail Account Properties window opens.
7. In the Mail Account field, enter the name by which you would like to refer to your mail server, for example, Parallels Pro Mail Server.
8. In the User Information area, fill in the following information.
   • Name. Enter your first and last name.
   • Organization. Enter the name of your organization.
   • E-mail Address. Enter your email address, for example, mymail@domain.com. This is the address other people use to send email messages to you.
9. Click the Servers tab.
10. In the Server Information area,  enter the following information.
    • Incoming mail (POP3). Enter the domain name or IP address of the mail server designated as the POP3 server.
    • Outgoing mail (SMTP). Enter the domain name or IP address of the mail server designated as the SMTP server.   
11. In the Incoming Mail Server area, enter the following information.
    • Account Name. Enter the user account name at which you will receive your emails.

      Note: Enter <username@domain.com> as the account name for both IP-based and name-based sites.

    • Password. Enter your mailbox password.
12. In the Outgoing Mail Server area, select the My server requires authentication check box.
13. Click Settings. The Outgoing Mail Server window opens.
14. In the Logon Information area, if not already selected, select the Use same settings as my incoming mail server option.
15. Click OK, then Click OK again to return to the Microsoft Outlook Setup Wizard.
16. Click Next.
17. Click Next again.
18. Click Finish.

Your account is ready to use.