Changing your hint question and answer

You can change your hint question by selecting another question from the list. The list of questions is pre-defined; you cannot add or remove questions from the list.

- Note: You can change the hint question and answer settings for your account only. However, you can change these settings for your users by auto logging into their accounts.

To change your hint question and answer:

1. On the top navigation bar, click Preferences.

2. In the preferences section, click the Password Hint tab.

3. Change the following information as required:

1. alternate email address. Type the email address at which you want to receive the password. The address should use standard email format, such as username@example.com.

2. secret question. Select a secret hint question.

3. secret answer. Type the answer to the selected question. The answer should not exceed 255 characters.

4. Click Save.

Subsequently, the user can retrieve the forgotten password for accessing the control panel by entering the new secret information as set above.