Updating usage information

Service providers can manually update the usage information available for the system at any time. Resellers and site administrators, however, cannot update usage information.

Before updating usage information, keep in mind that this is a long-running task. It might adversely impact system performance if you have many resellers, sites and services deployed through your system.

To update usage information:

1. On the reports navigation panel, click Usage. The Usage Summary page is displayed.

2. On the Action bar at the top of the Usage Summary page, click Update.

3. Depending on the number of resellers, sites, and services on your system, running an update might adversely impact system performance. Make sure you want to perform the update, then click OK in the dialog box.

4. A progress page is displayed. Click OK to continue using the control panel for other tasks.

5. You can view the Action Log page to check the status of the update. If the system detects any problems with system elements, the Action Log shows the status of the update as Failed. For information about which system element failed, view the action log detail.