> ## Chapter 2
> Installing Ensim Pro

> ## Introduction

> This chapter includes information on installing Ensim Pro on a server with Windows Server 2003 operating system.

> You can install Ensim Pro using any of the following two modes.

> - Interactive installation. This mode uses a graphical user interface that requires you to oversee the entire installation process. This mode is recommended for users installing Ensim Pro for the first time on a single server.
> - Silent installation. This text-based mode is executed using the Windows command line. In this mode, you must specify all the information required by the installer before starting the installation process. Silent installation does not require you to oversee the entire installation process. It is recommended for users installing Ensim Pro on multiple servers. For instructions on silent installation of Ensim Pro, refer Silent installation of Ensim Pro.

> ## Interactive installation of Ensim Pro

> This section describes the graphical method of installing Ensim Pro.

> Topics include:

> - Installing Ensim Pro
> - Verifying proper installation
> - Installing the online Help

> ### Installing Ensim Pro

> Access the server where Ensim Pro is to be installed, either through the console or terminal services, and provide information during the installation process.

> The installation process brings up a number of windows. These windows contain the following buttons:
> Back – Opens the previous installation window. You can use this button to change or view any information entered in the previous window.
> Next – Opens the next installation window.
> Cancel – Cancels the installation. For information about the effects of canceling the installation, see Canceling the Ensim Pro installation.

> To install Ensim Pro:

> 1. Log on as the administrator to the server where you are installing Ensim Pro and run the Ensim Pro.msi file.
> - If you have the Ensim Pro CD, insert the CD in your CD-ROM drive, click
>   Start > Run, enter the path of the Ensim Pro.msi file on the CD, and click OK. For example, D:\Ensim Pro.msi, where D:\ is the CD-ROM drive.
> - If you do not have the Ensim Pro CD, then download Ensim Pro.msi from the location given in the release notification mail from Ensim Support. Click Start > Run, enter the path of the Ensim Pro.msi file, and click OK. For example, C:\Ensim Pro.msi.

> The Welcome window opens.

> 2. Click Next >.

> The License Agreement window opens.

> 3. Read the contents of the License Agreement window carefully.
> - If you agree to the terms of the License Agreement, select I accept the terms in the license agreement, then click Next >. The Customer Information window opens.
> - If you do not agree with the license agreement terms, click Cancel.

> You must accept the license agreement to continue with the installation. Clicking Cancel will cancel the installation.

> 4. In the Customer Information window, enter your name, company name, and email address in the User Name, Organization, and Contact Email text boxes respectively.

> All three text boxes are mandatory. The email address entered in the Contact Email text box is used by Ensim Pro for email notifications.

> 5. Click Next >.

> The Destination Folder window opens.

> 6. In the Destination Folder window, select the location on the server where the Ensim Pro program files will be installed. This folder must be on an NTFS partition or drive. The default location is C:\Program Files\Ensim\WEBppliance. Click Change to select a new folder.

> In the Site Data location section, select the location on the server where the site data files will reside. This can be a folder on any NTFS drive. The default location is C:\Program Files\Ensim\WEBppliance\SiteData. Click Change to select a new folder. This location is also used to store the server administrator’s and reseller administrator’s customization data.

> Do not remove this directory even if you change the site data location later from the Ensim Pro control panel.

> 7. Click Next > to proceed with the installation.

> The Customer Information window opens.

> 8. In the Customer Information window, enter the password for the default control panel administrator (called admin) in the Password text box.

> If you have enabled complex password policy settings on the Ensim Pro server, ensure that the password you specify meets the complexity requirements; otherwise the admin user creation will fail.

> Use the login name admin and the password you enter in the Customer Information window to log on as the server administrator later. For more information about logging on as the server administrator, see Logging on as the server administrator.

> 9. Enter the password again in the Re-type Password text box and click Next >.

> The Network Settings window opens.

> 10. In the Network Settings window, enter the network settings of the server where you want to install Ensim Pro.

> Enter or select values in the following fields.

> - IP address – Click the arrow and select an IP address from the list of available IP addresses, for example, 10.70.14.1. This IP address is assigned to all name-based sites.
> - Fully qualified domain name – Enter the fully qualified domain name (FQDN) of the server, for example, servername.example.net. The FQDN consists of a host and domain name. If your server is not a part of any domain, you can enter only the host name in this text box. The FQDN must resolve to the above IP address through the Internet (and not only through your LAN or intranet).
> 11. Click Next > to proceed with the installation.

> The Ready to Install window opens.

> 12. In the Ready to Install window, click Install to start the installation.
>     To review any of the settings, click < Back.
> 13. When the Ensim Pro installation is complete, the Installation Completed window opens. Select from the following two options and click Finish to complete the installation.
> - Launch Control Panel: Select this check box to open the control panel login window. You can log on to Ensim Pro as the server administrator from here. For instructions about logging on as the server administrator, see Logging on as the server administrator.
> - Show the readme file: Select this check box to open the readme file. This file contains installation related information for Ensim Pro.

> 14. Confirm that Ensim Pro is properly installed by logging on to Ensim Pro as the server administrator. For more information, see Verifying proper installation.

> The interactive installation of Ensim Pro also installs Microsoft SQL Server Desktop Engine (MSDE 8.0) with ensim as the default System Administrator (SA) password. After installing Ensim Pro, ensure that you change the default SA password to secure your database. For instructions, visit
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322336.

> If you want to run MSDE in the non-privileged user mode, visit
> http://support.microsoft.com/default.aspx?scid=kb;en-us;283811&sd=tech for instructions. After configuring MSDE in the non-privileged user mode, you must restart the EnsimProvisionEngine service before creating any organizations. To restart the EnsimProvisionEngine service, click Start > Programs > Administrative Tools > Services, locate EnsimProvisionEngine, and click Restart.

> ### Verifying proper installation

> After the installation is complete, log on to Ensim Pro as the server administrator and verify that you see the Ensim Pro interface.

> For information about logging on to the Ensim Pro control panel as the server administrator, see Chapter 4, Logging on as the server administrator.

> Before you can log on to the Ensim Pro interface, you have to register the Ensim Pro license. For instructions about registering the license, see Chapter 3, Registering the license for Ensim Pro.

> ### Installing the online Help

> This section includes instructions for installing the online Help for Ensim Pro.

> To install the online Help:

> 1. Connect to the Ensim Pro server using the console or terminal services and log on as the administrator.
> 2. Locate and run the HelpInstaller.msi file.
> - If you have the Ensim Pro CD, insert the CD in your CD-ROM drive, click
>   Start > Run, enter the path of HelpInstaller.msi file on the CD, and click OK. For example, D:\HelpInstaller.msi, where D: is the CD-ROM drive.
> - If the HelpInstaller.msi file is present on your hard disk or on your local network, click Start > Run, enter the path of the HelpInstaller.msi file, and click OK. For example, C:\HelpInstaller.msi.

> The Welcome window opens.

> 3. Click Next.
> 4. In the Confirm Installation window, click Next.
> 5. In the Installation Complete window, click Close to complete the installation.

> The Ensim Pro online Help is installed. You can access the online Help from the Ensim Pro interface by clicking General Help in the Help section on the left navigation bar.

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