Backing up data

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Tip: Back up the appliance, reseller and site files in different backup directories. This enables quick identification of the files you want to restore. If you back up all the files in the same backup directory, selecting files while restoring can be overwhelming.
Example. Back up Appliance files to an appliance_backup directory, Reseller files to a reseller_backup directory and Site files to a site_backup directory.

- Important: Any data or configuration changes that occur after you back up will be lost if you system crashes or files get corrupted. Further, while the appliance and the sites hosted on the appliance will be accessible during a backup, modifications to files or email messages received during this period may not be backed up.

To back up data, in the shortcuts section of the Home page
, click Backup/Restore (Tools section). In the Backup/Restore submenu, if not already selected, click Backup. The Backup form opens.

go to wizard step1 step2 step3

You need to choose the type of backup, provide necessary FTP account details, and other miscellaneous information.

wizard Step1: Choose the type of backup

1. Choose the type of backup, by selecting one of the option buttons in the Type of Backup area.

2. Note: You must back up the appliance, reseller and site data separately.

1. Appliance - Backs up the complete appliance

2. Resellers (if available) - Backs up all or selected reseller accounts on the appliance

Click the arrow in the Resellers list, and choose one of the following.

- All - To back up all reseller accounts on the appliance

- <name of the reseller> - To back up a particular reseller. Press Ctrl and the left mouse button to select multiple resellers.

- Note: An All reseller backup is not the same as an Appliance backup. The appliance configuration information is not backed up in a All reseller backup.

3. Sites - Backs up all the sites hosted on the appliance

Click the arrow in the Sites list, and choose one of the following.

- All - To back up all the sites hosted on the appliance

- <name of the site> - To back up a particular site.
  Press Ctrl and the left mouse button to select multiple sites.

wizard Step2: Enter FTP information

2. In the FTP Server field, enter the name of the FTP server you want to use as the backup server.

3. In the FTP Login field, enter the user name of your account on the FTP server.

4. In the FTP Password field, enter the password to the FTP server.

5. In the FTP Location field, enter the complete backup directory path on the FTP server. If you leave the field blank, the data will be saved to the home directory of the user specified in step 3.

- Important: If the specified directory does not exist, the backup fails and an email message containing the error is sent to you.

wizard Step3: Enter miscellaneous information

6. Optional: In the Maximum Backup File Size field, enter the maximum size of the backup file. Click the arrow in the Unit field and select the appropriate data quantifying unit (Megabytes or Gigabytes).

7. Important: Various file systems and FTP server utilities have limits on the file size they can handle. If the size of your backup file exceeds the file management capacity of the file system or the FTP server utility on your backup server, the files are split into multiple files before continuing with the backup.
   The split files follow the naming convention given below:
   <backupfilename.tar.gz>
   <backupfilename.1.tar.gz>
   <backupfilename.2.tar.gz>
   where backupfilename is the name of your backup file.

7. In the Email field, enter the email address at which you want to receive email notifications about your backup.

8. Click Backup.

The status of the backup is conveyed in an email notification sent to the email address specified in the Email field.

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Changing the logo used in the control panels