Adding mailbox and service users

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You add mailbox and service user accounts when you want to provide someone with access to your site's services.

After you have added an account, the individual can log in to the User Administrator control panel to send and receive email, manage their contact information, and use services such as FTP, Telnet, and SSH.

- Note: To enable a user to publish content to your Web site using Microsoft FrontPage, the FrontPage Extensions service, your service provider needs to enable FrontPage Extensions for your site. To determine whether FrontPage extensions are enabled for your site, check the Configuration window. Also, you need to add a FrontPage Extensions user account for the user.

To add a mailbox and service user account:

1. Optional: If you are adding many users with similar settings, you can set the User Defaults template to preset the disk quota and services options on the Add User form.

2. In the shortcuts area of the Home page
   , click Add User (Users section). The Add User form opens.

3. In the Username field, enter the name you want the user to type when he logs on.

4. Note: This username also becomes the first part of the individual's email address (<username>@<example.com>), but you do not need to type the @ symbol or site name in this field.

4. In the Fullname field, enter the user’s first and last names.

5. In the Password field, enter the password the user will use to log on.

6. In the Confirm Password field, enter the password again.

7. In the Disk Quota field, enter the amount of disk space, in megabytes, you want to reserve for the user. To allow an unlimited amount of disk space, type 0 (zero). To determine how much disk space is available on your site, check the Configuration page.

- Note: Be aware that disk quotas are not supported on NFS-mounted servers. If you know your site is on an NFS-mounted server, or if you receive an error in this field when adding an account, type 0 (zero) in this field.
  To determine whether your site is on an NFS-mounted server, contact your service provider.

8. Optional: enable the user's access to any of the following services:

1. If Telnet is available to your site, you can select the Telnet check box to allow the user to connect remotely to your site's server using a Telnet connection. Through this connection, users who are comfortable using a UNIX shell environment can log on to your site and search, copy, run scripts, and perform other tasks. To prevent Telnet access, leave the check box blank.

2. If CGI service is enabled for the site, you can select the CGI checkbox to enable the user to run CGI scripts.

3. Note: The CGI scripts will be located in the home directory of the user under the public_html folder.
   /home/<user_name>/public_html/cgi-bin
   To access the CGI scripts from the browser, type
   http://<domain_name>/~<user_name>/cgi-bin/<script_name>
   where:
   <domain_name> is the domain name of the site on which your subdomain is hosted
   <user_name> is the user name of the user who owns the subdomain
   <script_name> is the name of the cgi script

3. If SSH (Secure Shell) is available to your site, you can select the SSH Secure Shell check box to allow the user to connect remotely to the server using an SSH connection. SSH provides a secure connection through which users who are comfortable using a UNIX shell environment can log on to your site to search, copy, run scripts, and perform other tasks. To prevent SSH access, leave the check box blank.

4. If FTP is available to your site, you can select the FTP check box to allow the user to use FTP, File Transfer Protocol, to transfer files between their computer and your site. This service is especially useful for individuals who need to upload content to your site and who are not using Microsoft FrontPage to publish content. To prevent FTP access, leave the check box blank.

9. Optional: If you want to create a user subdomain, select the Create a user subdomain checkbox, otherwise leave it blank.

10. Note: A user subdomain is a subdomain that has the same name as the user being added. The subdomain will also, by default, be located in the home directory of the user under the public_html folder. The subdomain directory cannot be changed by the user.
    For example, if you enable a user subdomain for the user, myname, then the user subdomain will be called myname and will be located at /home/myname/public_html/
    The subdomain can be accessed as http://myname.example.com

- Important: When you enable a user subdomain, ensure that you have enabled any one of the following services for the user: FTP, Telnet or SSH. If you do not enable any of these services the user will be unable to upload content for the subdomain.

10. Click Add. The user account is added.

Be sure to notify the user that the account is ready and briefly explain how to access the account. You might want to provide instructions for accessing services you enabled in addition to providing the login information.

Login information includes:

- The URL of the User Administrator control panel: http://<example.com>/user

- The user name and password you created for the account

- The user's email address: <user_name>@<example.com>

- SquirrelMail login information: <user_name>@<example.com>

- Telnet login information

On a Name-based site:

<user_name>@<domain_name.com>

or

<user_name>#<domain_name.com>

On an IP-based site:

<user_name>

- SSH access information

On a name-based site type:

<user_name>@<domain_name.com>
or
<user_name>#<domain_name.com
where <user_name> is the User Administrator user name and <domain_name.com> is the site name of your site.

On an IP-based site type:
<user_name>
where <user_name> is the User Administrator user name.

- FTP login information

On a name-based site:

<user_name>@<domain_name.com>

or

<user_name>#<domain_name.com>

On an IP-based site:

<user_name>

- Anonymous FTP login information

On a name-based site

anonymous@<domain_name.com>

or

anonymous#<domain_name.com>

or

ftp@<domain_name.com>

or

ftp#<domain_name.com>

On an IP-based site

anonymous or ftp

where <user_name> is the user name you created for the user and <example.com> is the site name of your site.

Next topic in quick-start guide:

Setting up your site's email services