About WEBppliance

WEBppliance is a software application designed to automate the deployment and management of service plans and domains. Designed for service providers and their resellers, WEBppliance has four tiers of role-based self-administration control panels. Each tier targets the needs of service providers, resellers, site managers or end users, providing each role with an easy-to-use interface that streamlines their most common configuration and administration tasks.

WEBppliance™ is packaged with core Web hosting server applications and features that allow you to offer a full range of services to your customers. These services include a Web server, FTP server, DNS server, mail servers, and site security.

WEBppliance also includes many useful administration tools, such as a file manager to help you work with directories and files, a user account manager to maintain the accounts on your domain, and a backup manager to perform your data backups.

WEBppliance provides separate Web browser-based user interfaces for three levels of users. These interfaces allow many different users to easily manage their specific Web hosting administrative tasks. Depending on their role or assigned tasks, users may be using WEBppliance on more than one level. The user levels include:

- Reseller - managed by the Reseller Administrator

- Domain owner - managed by the Site Administrator

- User account holder - managed by the User Administrator

# About the Reseller Administrator

The reseller level of administration is designed for individuals or businesses who want to resell or manage sites without actually owning or maintaining hardware. As a Reseller, you buy sites from an ISP or hosting provider and resell them to individual customers. If you are already a Web site creator, designer, or consultant, becoming a Reseller is a perfect way of diversifying and expanding your business.

As the reseller, you are called the Reseller Administrator, and can:

- Create new domains

- Manage existing domains

- Customize the interface

To begin managing your reseller level tasks, log on to WEBppliance as the Reseller Administrator.

- Note: You cannot perform operating system level tasks like starting and stopping services.

# About the Site Administrator

The domain level of administration is designed for businesses that want to manage their hosted domains and the services installed on the domains.

As the owner of domains, you are called the Site Administrator, and can:

- Set up security features for an entire domain or just an individual Web site

- Manage the user accounts on an entire domain or just an individual Web site

- Set up protected directories on the Apache Web server

- Set up your domain email and FTP features

- Work with the directories and files on your domain

- View traffic reports about your domain

- Back up data from your domain

To begin managing your domain level tasks, log on to WEBppliance as the Site Administrator.

- Note: The Reseller Administrator automatically has access to the Site Administrator user interface.

# About the User Administrator

The user account level of administration is designed for someone who subscribes to a domain and is assigned a user account.

As the subscriber, or user account holder, you are called the User Administrator, and can:

- Maintain your account contact information

- Set up your email services

- Access your email messages over the Internet

- Publish your Web site content

- Back up and restore files from your Web site

To begin managing your user level tasks, log on to WEBppliance as the User Administrator.