These release notes provide information about Ensim Pro for Windows 4.0.0 hotfix 13 resolved issues, prerequisites, and installation instructions.
Topics include:
This hotfix contains the following files:
This hotfix resolves the following issue. The numbers in parentheses indicate the Ensim problem report (PR) number.
Issue: Customer changes the IP/FQDN of the EPW 4.0.0 box ( without installing all addons), and then when he adds an addon it fails.
Resolution: Customer changes the IP/FQDN of the EPW 4.0.0 box ( without installing all addons), and then when he adds an addon it suceeds.
Before installing this hotfix, ensure that your Ensim Pro 4.0.0 for Windows system has the following:
Ensim Pro for Windows 4.0.0 - hotfix 1, 2, 3, 4, 6, 7, 8, 9, 10, 11, 12
It takes 5 to 10 minutes to apply the hotfix. During this time, new customers cannot be provisioned, and Ensim Pro control panel is unavailable.
This section explains how to install the hotfix.
Before installing the hotfix, you need to disable server applications. This section describes the pre-installation instructions.
- Ensure that you have installed all hotfixes mentioned in the prerequisites section unless they are marked as optional.
- Open a command window and run the command iisreset /stop.
- Disable the EnsimProvisionEngine service by logging in to server as server administrator and performing the following steps:
a. Click Start > Programs > Administrative Tools > then click Component Services.
b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer > COM+ Applications
c. Right-click EnsimProvisionEngine, then select Shut downThe pre-installation procedure is complete.
After performing the steps in the pre-installation section, complete the following steps to install the hotfix.
- Unzip the hotfix zip file to a temporary directory.
- Change to the directory <install_dir>\cp\admin\bin where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then go to C:\Program Files\Ensim\WEBppliance\cp\admin\bin directory.
- Back up the existing Networkconfiguration.exe file to a location other than the existing directory.
Important: Do not rename the file and keep it in the current directory.- Copy the new Networkconfiguration.exe from the temporary directory to the current directory.
After
installing the hotfix as described in the preceding section, perform the
following steps to complete the hotfix installation.
Open a command window and run the command iisreset /start.
The hotfix installation is complete.
You can remove (or roll back) the installed hotfix by restoring the backed up DLL files
To roll back the hotfix installation:
- Login to the server as administrator.
- Open a command window and run the command iisreset /stop.
- Stop the EnsimProvisionEngine COM+ component:
a. Click Start > Programs > Administrative Tools, then click Component Services.
b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
COM+ Applications.
c. Right-click EnsimProvisionEngine, then select Shut down.- Restore the Networkconfiguration.exe file from the backup location to the directory <install_dir>\cp\admin\bin where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then switch to C:\Program Files\Ensim\WEBppliance\cp\admin\bin directory.
- Open a command window and run the command iisreset /start.
The hotfix rollback is complete.