Ensim® Pro for Windows 10.2.0 Hotfix 9 Release notes

Introduction

These release notes provide information about Ensim Pro for Windows 10.2.0 hotfix 9 resolved issues, prerequisites, and installation instructions.

Topics include:

Hotfix information

Hotfix file information

This hotfix contains the following files:

Resolved Issues

This hotfix resolves the following issues. The numbers in parentheses indicate the Ensim problem report (PR) number.

Known Issue and Workaround

Prerequisites

Before installing this hotfix, ensure that your Ensim Pro 10.2.0 for Windows system has the following:

Time requirements and customer impact

It takes 5 to 10 minutes to apply the hotfix. During this time, new customers cannot be provisioned, and Ensim Pro control panel is unavailable. 

Installing the hotfix

This section explains how to install the hotfix.

    Pre-installation instructions

Before installing the hotfix, you need to disable server applications. This section describes the pre-installation instructions.

  1. Ensure that you have installed all hotfixes mentioned in the prerequisites section unless they are marked as optional.
  2. Open a command window and run the command iisreset /stop.
  3. Disable the EnsimProvisionEngine service by logging in to server as server administrator and performing the following steps:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.

The pre-installation procedure is complete.

    Installation instructions

        After performing the steps in the pre-installation section, complete the following steps to install the hotfix.

  1. Unzip the hotfix zip file to a temporary directory.
  2. Change to the directory <install_dir>\cli where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then switch to C:\Program Files\Ensim\WEBppliance\cli directory.
  3. Back up the existing wwpcli.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  4. Copy the new wwpcli.dll from the temporary directory to the current directory.
  5. Change to the directory <install_dir>\pe\ProvEngine.
  6. Back up the existing Ensim.ProvEngine.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  7. Copy the new Ensim.ProvEngine.dll from the temporary directory to the current directory.

    Post-installation instructions

After installing the hotfix as described in the preceding section, perform the following step to complete the hotfix installation.

  1.  Open a command window and run the command iisreset /start.

The hotfix installation is complete.

Removing the hotfix

    You can remove (or roll back) the installed hotfix by restoring the backed up DLL files    

        To roll back the hotfix installation:

  1. Login to the server as administrator.
  2. Open a command window and run the command iisreset /stop.
  3. Stop the EnsimProvisionEngine COM+ component:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.
  4. Restore the wwpcli.dll file from the backup location to the directory <install_dir>\cli where <install_dir> refers to the path where Ensim Pro is installed. 
  5. Restore the Ensim.ProvEngine.dll file from the backup location to the directory <install_dir>\pe\ProvEngine.
  6. Open a command window and run the command iisreset /start.

The hotfix rollback is complete.


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