Exporting Data

You can choose to export files using an FTP server or download them to a local desktop. Large files may take a long time to transfer depending on the quality of your Internet connection. FTP is recommended as a faster and more reliable option.

Important: Any data or configuration changes that occur after the export operation is lost if you restore that backup to your system. For example, if you export data at 1:00 P.M. and restore that data at 5:00 P.M. on the same day, all email messages that arrive during that time period is lost.

To export data, in the shortcuts section of the Home page, click Export/Import (Administration section) , then follow the instructions below.

To get to the Home page, click Home or User Management on the navigation bar at left.

You need to select the appropriate mode of transfer and provide the required miscellaneous information.

Wizard Step1. Select mode of transfer

Choose the mode of data transfer to the backup server.

1. Download - Recommended for exporting small files to the local desktop.
   • In the Download area, select the Download option button.
   • Go to Step2 of the wizard.
   • Click Download.
     The Download File window opens.
   • Click Download file.
     The File Download window opens. You can open the file or save the file to your computer.
   • Click Save.
   • In the Save As dialog, enter or retain the default name of the export file.

     Important: When you change the name of the file, do not change the extension of the file.

   • Click Save. 
2. FTP - Recommended for exporting large files to a remote FTP server.
   • In the Export to FTP Server area, select the FTP option button to transfer the files using FTP to a remote FTP server.
   • In the FTP Server field, enter the host name or IP address of the FTP server you want to use as the export server.
   • In the FTP Login field, enter the user name to the FTP server.
   • In the FTP Password field, enter the password to the FTP server.
   • In the FTP Location field, enter the absolute path to the export directory on the FTP server. If you leave the field blank, the files are saved to your home directory on the FTP server.  

     Note: If the specified directory does not exist, the export fails and an email message is sent to you.

   • Optional: In the Maximum Export File Size field, enter the maximum size of the export file, and click the arrow in the Unit field to select the quantifying unit (in Megabytes or Gigabytes).

     Important: Various file systems and FTP server utilities have limits on the file size they can handle. If the size of your export file exceeds the file management capacity of the file system or the FTP server utility on your export server, the file is split into multiple files before continuing with the export.  
     The split files follow the naming convention given below:
     <exportfilename.tar.gz>
     <exportfilename.1.tar.gz>
     <exportfilename.2.tar.gz>
     where exportfilename is the name of your export file.

   • Go to Step2 of the wizard.
   • Click Export.

Wizard Step2. Enter miscellaneous information

In the Email field, enter the email address at which you want to receive email notifications. The status of the export is conveyed in an email notification sent to the address specified in the Email field.