Exporting Data

Tip: Export site and user files in different directories for easy identification of the files when you import.

Example. Export Site files to a site_export directory and User files to a user_export directory.

To export data, click the Shortcuts tab on the Home page, then click Export/Import (Tools section) in the shortcuts area, and follow the instructions below.

To get to the Home page, click Home on the navigation bar at left.

You need to choose the type of export, select the appropriate mode of transfer and provide the required miscellaneous information.

• wizard Step1: Choose the type of export

1. In the Type of Export area, select one of the following option buttons.
   1. Site
   2. Users  

      Click the arrow in the Users list, and choose one of the following.

   • All - To export all user accounts
   • <name of the User> - To export a particular user. Press
     CTRL + the left mouse button to select multiple users.
   • wizard Step2: Select the mode of transfer
2. Choose the mode of data transfer to the export server.

   You can choose to download or use the FTP protocol to export the data to the server. Large files may take a long time to transfer depending on the quality of your Internet connection. Use the FTP option for a faster and more reliable transfer.

   1. Download - Recommended for exporting small files to a desktop.
      • In the Download area, select the Download option button to download to a desktop or local server.
      • Go to Step3 of the wizard.
      • Click Download.
        The Download File window opens.
      • Click Download file.
        The File Download window opens. You can open the file or save the file to your computer.
      • Click Save.
      • In the Save As dialog, enter or retain the default name of the export file.
   2. FTP - Recommended for exporting large files to a remote FTP server.

      Important: You should have the FTP server utility installed on the export server to use this transfer mode.

      • Select the FTP option button to transfer the files using FTP to a remote FTP server.
      • In the FTP Server field, enter the host name or IP address of the FTP server you want to use as the export server.
      • In the FTP Login field, enter the user name of your account on the FTP server.
      • In the FTP Password field, enter the password of your account on the FTP server.
      • In the FTP Location field, enter the path of the export directory on the FTP server. If you leave the field blank, the files are saved to the home directory of the user specified in step 3.  

        Important: If the specified directory does not exist, the export fails and an email message containing the error is sent to you.

      • Optional: In the Maximum Export File Size field, enter the maximum size of the export file.

        Important: Various file systems and FTP server utilities have limits on the file size they can handle. If the size of your export file exceeds the file management capacity of the file system or the FTP server utility on your export server, the file is split into multiple files before continuing with the export.  
        The split files follow the naming convention given below:
        <exportfilename.tar.gz>
        <exportfilename.1.tar.gz>
        <exportfilename.2.tar.gz>
        where exportfilename is the name of your export  file.

      • Go to Step3 of the wizard.
      • Click Export.
   • wizard Step3: Enter miscellaneous information
3. In the Email field, enter the email address at which you want to receive export status notifications by email. The status of the export is conveyed to the specified address.