If the name servers for your domains are hosted by an external ICANN-Accredited Registrar, such as Go Daddy, you need to specify the name servers of your service provider as the master and slave server respectively, for example ns1.godaddy.net
and ns2.godaddy.net
. In this scenario, the Parallels Pro Control Panel server acts as a forward server.
The zones for the domains on the Parallels Pro Control Panel server reside on the Registrar's servers. You need not create a DNS zone for the domains on the Parallels Pro Control Panel server. Parallels Pro Control Panel merely creates a forward zone for the hosted domain customerdomain.com
. Any look up requests for the domain are forwarded in a round-robin pattern to the master server and slave servers.
Important: Before you create the site, make sure that the zone for the domain customerdomain.com
is hosted on the external server ns1.godaddy.com
. If the zone does not exist at the time of site creation, Parallels Pro Control Panel will not be able to add the required records inside the zone. Also note that Parallels Pro Control Panel will not attempt to contact the external servers ns1.godaddy.com
and ns2.godaddy.net
for creating any records unless the servers are added as external DNS servers.
Assuming that the zone for the domain myfirstcustomer.com
resides on the external master and slave servers ns1.godaddy.net
and ns2.godaddy.net
respectively, perform the following steps:
ns1.godaddy.net
.Note: The external server can be any server running an implementation of the DNS protocol.
ns2.godaddy.net
.Parallels Pro Control Panel automatically creates the forward zone myfirstcustomer.com
for the domain. To verify, click Zones (DNS) in the shortcuts section of the Home page.
Note: Parallels Pro Control Panel will not be the authoritative name server for this zone, rather it will forward all lookup requests to ns1.godaddy.com
and ns2.godaddy.com
. The master server ns1.godaddy.com
must be pre-configured to allow updates from the Parallels Pro Control Panel server s1.isp.net
. Also, note that if ns1.godaddy.com
is listed as an external server in the External Server List at the time of creating the domain, Parallels Pro Control Panel attempts to contact ns1.godaddy.com
and add records to the myfirstcustomer.com
zone on the server.