Registering the License

You are prompted to register Parallels Pro Control Panel with the License Server when you log in to Parallels Pro Control Panel after the installation.

During registration, Parallels Pro Control Panel connects to the License Server to retrieve license information pertinent to the version of Parallels Pro Control Panel you install on the server. If Parallels Pro Control Panel fails to connect to the License Server during the first registration attempt, you are offered a grace period of 7 days. During this period, Parallels Pro Control Panel continues its attempts to contact the License Server. The grace period does not reset each time a call is made to the License Server. During the grace period, you can continue to perform management operations using the control panel. After expiration of the grace period, you are prevented from logging in to Parallels Pro Control Panel if you have not registered the server with the License Server successfully.

If registration fails on multiple attempts, resolve the issues before you proceed. No grace period is available for failed registrations after the first attempt.

To register the license:

1. Obtain a new license key from Parallels Online Store.
2. Type the Parallels Pro Control Panel Web address in a browser window and log in with your account information.
3. Type the license key. Ensure that you type the alphabetic characters in uppercase.
4. Click Register.
5. After registration, the home page of Parallels Pro Control Panel is displayed.
6. If the license registration is not successful the first time, you can click Continue to proceed to perform management operations using Parallels Pro Control Panel for a grace period of 7 days.

Troubleshooting registration failures

The following table lists the possible reasons why the registration process can fail.