Restarting Parallels Pro Control Panel

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If performance problems arise, you can restart the Parallels Pro Control Panel server and all services from the service provider control panel. As an alternative, you can restart services without restarting Parallels Pro Control Panel by entering commands on the server.

Restarting the server from the control panel

While the server is restarting, all of the control panels are inaccessible.

To restart the server and all services:

  1. On the top navigation bar, click server.
  2. Click the restart server tab.
  3. Click OK.

Restarting services

To restart services without restarting the server:

  1. Log in to the Parallels Pro Control Panel server as server administrator.
  2. Open a command shell: Click Start, click Run, then in the Open text box type cmd and click OK.
  3. On the command line, type the following commands to restart IIS (iisreset):

    net stop EnsimProvisionEngine
    net start EnsimProvisionEngine
    iisreset

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