Usage Summary Page

The Usage summary page provides information about the resellers and sites using your services and resources. Usage information is updated when service providers generate reports. Service providers can update this information any time, but resellers and site administrators cannot.

On this page you can perform several tasks and view the following information:

• Usage Summary information
  • Subscribed Services. The total number of services installed on your system.
  • Subscribed Service Components. The total number of service components included in your subscribed services.
  • Resellers. The number of resellers below you in your system.
  • Sites. (including sites of resellers). The number of sites below you in your system. This includes sites added by resellers below you in the system.
• Information about service resource usage. This includes:
  • Component Name. The name of the service component to which resources are assigned.
  • Resource Limits. The amount of resources available to and used by service components.

    In the Resource Limits section, the following information is available:

    • Resource Type. A specific type of resource required for the component. Resource types might include bandwidth, number of mailboxes, or disk space.
    • Limit. The total amount of the resource type available.
    • Sold. The amount of the resource that has been sold.
    • Usage. The percentage of the resource type in use. The usage percentage differs from the Sold percentage if resellers, sites, and users have not used all the resources sold to them. System alerts are generated when the usage reaches the threshold percentage designated for the resource.

On this page you can:

• Perform tasks by clicking tabs and action bar links at the top of the page. These include:
  • reseller usage. View system and service usage by your resellers.
  • site usage. View system and service usage by your sites.
  • export reports. Download comma-separated value (CSV) reports. After you download a report, you can import the information into spreadsheets and other programs.
  • update. Manually collect and update the system's usage information. Reports are generated by service providers with Systems logins (either manually or according to a schedule they set). However, before updating usage data, keep in mind that this is a long-running task, and it might adversely impact system performance. Resellers cannot manually update usage reports.

How to get to the Usage Summary page

1. On the top navigation bar, click reports.
2. Click the usage tab.