Enabling Resellers

You can enable resellers that have been disabled. There are two separate functions of a reseller's account to enable:

• Customer control panels and services. You can restore access to control panels and services for the reseller's customers.
• The reseller's control panel. You can restore a reseller's access to the reseller control panel.

Resellers who have had these services disabled have the following status on the resellers list:

. Services and control panels are disabled. Neither the reseller nor the reseller's customers can use services or log in to control panels.

. Reseller control panel access is disabled. The reseller cannot log in to the reseller control panel, but the reseller's customers can continue to access services and log in to their control panels.

. All of the reseller's services and control panels are disabled.

To enable a reseller's customers and services:

1. On the top navigation bar, click resellers.
2. Select the reseller whose customers and services you want to enable, then click overview.
3. On the reseller overview page, click access control.
4. On the access control page, check the box next to Reseller Enabled, then click Save.

The reseller's customers can access their control panels and services.

To enable the reseller's control panel:

1. On the top navigation bar, click resellers.
2. Select the reseller whose customers and services you want to enable, then click overview.
3. On the reseller overview page, click access control.
4. On the access control page, check the boxes next to Reseller Enabled and Control Panel. Both boxes must be checked to enable the reseller's control panel.
5. Click Save.

Provided that the Reseller Enabled check box is also selected, the reseller can now log in to the reseller control panel.