The hint question and answer is used to authenticate a password retrieval request. When you log in to the control panel for the first time, you are prompted to set the hint question and answer. The list of hint questions is pre-defined; you cannot add or remove questions from the list. You can change your selection and the related information at any time. As a service provider, you can set the hint question and answer settings for your account only.
To set the hint question and answer:
Provide the following information:
Question. Select a hint question.
Answer. Type the answer to the selected question. The answer should be at least one character long.
Email Address. Type the email address at which you want to receive the password. The address should use standard email format, such as username@example.com.
Click Save.