Selling and revoking the sale of servers

Login level required for this task: Systems or Operations

Selling a server to a reseller means to sell a reseller the right to use a server exclusively. When you sell a server to a reseller, you enable the reseller to sell the server, or space on the server, to customers.

Revoking the sale of a server from a reseller means to take the server back from a reseller. You can revoke the sale of a server only if all organizations using that server have been removed; you cannot revoke the sale of a server on which organization services are provisioned.

Selling a server to a reseller

To sell a server:

  1. On the Resellers navigation panel, click List Resellers.

  2. On the Resellers page, click in the Action column of the reseller you want to sell a server to.

  3. On the reseller's option bar, click Resources.

  4. On the resources page, click Add Sever.

The Servers list is displayed. It shows all the servers whose state is Free (neither sold to nor used by any reseller or organization).

  1. Optional: make your service and pool selection, then click Refresh.

The Servers list is displayed again. It shows all the servers that meet your selection criteria and whose state is free (neither sold to nor used by any reseller or organization).

  1. Select the server you want to sell by clicking the check box in the Select column.

  2. Click Add Selected Servers.

The Servers list is displayed, and the reseller is shown as the server's owner.

Revoking the sale of a server from a reseller

To take back as server from a reseller:

  1. Remove any organizations currently provisioned on the server. If the organizations were created by your reseller, you can do this by auto-logging in to the reseller's control panel. However, you might want to check with the reseller before taking this action.

  2. On the Resellers navigation panel, click List Resellers.

  3. On the Reseller List, click in the Action column of the reseller from whom you want to revoke the sale.

  4. On the reseller's option bar, click Resources.

  5. On the Reseller's Servers form, click in the Action column of the server you want to revoke. This icon is not available if organizations are currently provisioned on the server.

  6. Verify the server you are revoking, then click OK.

If any organizational information could not be removed from the server, for example if the system could not reach a service to delete it cleanly, you are prompted to either continue or cancel the action. If you continue revoking the sale of the server, you should check the server and remove any obsolete information before using the server again.

When the action is complete, the server is no longer available to the reseller. It's status on the hosting server list is shown as Free.