About setting general preferences

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General preferences include these settings:

How to get to the general preferences page

Contact information settings

Contact information includes:

To change contact information, click edit at the bottom of the form, type the new information in the text boxes, then click Save.

Alert settings

The alerts setting shows the address to which system-level email alert messages are sent. These alerts are the email messages sent to resource owners such as resellers and organizations sites when resource usage warning levels pool usage warning levels are reached.  Email alerts are sent when service providers generate usage reports  (either manually or according to a set schedule). Resellers and organization site administrators cannot manually update usage information.

About usage warning levels

Usage warning levels are the percentage of resource usage that triggers alerts. These levels are established when the system is set up. Service providers and resource owners set these levels when they manage pools and server resources. When a warning level is reached, email alerts are sent to resellers and organizations sites who own the resource so they can take action before resources are exhausted.

Email template settings

The email template settings determine the formats used when the system sends automated email messages. Automated messages include the welcome messages sent to new resellers, organizations, and resellers, sites, and users and warning messages about resource or quota levels. Options include:

Auto login reminder settings

When you use auto login to access a control panel, a pop-up reminder is displayed. It enables you to confirm or cancel the auto-login, and it reminds you to click Log Out to return to your control panel when you are done.

If the box next to this setting is checked, The reminder is turned on. The pop-up is displayed whenever you use auto-login to access a control panel.

If the box is not checked, the reminder is turned off. The pop-up is not displayed.

By default, the auto-login reminder is turned on. You can change this setting at any time. The changes you make apply only to your control panel; they do not affect the settings of your resellers or organizations control panels.

Display name settings

The display name setting determines how organization usernames are stored by the Active Directory server. This property is used with service features such as the address book in Hosted Exchange 2003. Also, the display name preference determines how usernames are displayed on the organization's users list.

Options for this setting include:

Choose a single space for the names to display with only a space between them. To use special characters, click the radio button next to the text box, then type the characters in the box. Any combination of characters and spaces is allowed. By default, if you choose the text box, a comma (,) is used to separate the names.

Default settings

The default setting is First name Last name. After you add an organization, the organization administrator can change the display name preference for the organization any time.

How changes affect organizations

When users are added to organizations, their names are stored by the Active Directory server according to the current display name preferences. If you change the display name preferences in the service provider or reseller control panel, existing organizations user display names are not affected; their usernames are displayed either:

However, if you change an existing user's properties, the new setting is applied to that user as well.

Changes made in the organization control panel

If you change the display name setting in the organization control panel, the change is applied to all existing users in the organization as well as to any new users that are created.

You can change the display name preference any time.

Export/import settings

Export/import settings determine what action the system takes when you export or import organizations and users. sites and users. users. You can change these settings at any time.

About the export/import feature

Export/import settings include:

Action log setting

The action log setting determines the number of days action log entries are kept. Use this setting to keep the size of the action log page and the size of the action log database manageable. Entries older than the specified number of days are automatically removed each day. Once removed, entries cannot be recovered.

If you choose unlimited, entries are never removed.

You can change this setting at any time, but the change does not take effect until the next automatic daily removal.

Organization home page setting

The organization home page setting determines the view and functional capabilities of the first page that is displayed on logging in to the organization administrator control panel. Resellers and organization administrators can configure their own settings for their organizations.

You can choose one of the following home page views:

Once you configure the home page view, all organizations that you subsequently provision will display the selected home page until you or the organization administrator changes the setting. The default view is set to Classic. You can change the setting configured by your service provider at the time of provisioning the organization.

 

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