Removing resellers

Login level required for this task: Systems or Operations

You remove resellers when you want to permanently remove them and all of their resellers and organizations sites from the system. This action is not reversible, and depending on the resources and accounts involved, it might take awhile to complete.

Alternatives to removing a reseller are disabling the reseller's control panel, and disabling the reseller. These actions prevent access to control panels and services without removing the reseller.

To remove a reseller:

  1. On the top navigation bar, click resellers.

  2. Select the reseller you want to remove, then click overview.

  3. On the action bar on the reseller overview page, click Remove.

  1. Select the reseller you want to remove, then click remove on the action bar above the list.

  2. Verify the reseller you want to remove, then click OK.

  3. Verify the reseller you want to remove, then click OK.

Depending on the resources and accounts involved, this action might take awhile to complete. The reseller and all its sub-resellers and organizations sites are removed from the system.

Resources used by the reseller are returned to you. If the reseller had organizations sites that used IP addresses for services, those IP addresses become available for reuse. However, they are placed at the end of the available IP address list in their scope; they would be the last addresses in the scope to be assigned.