On the top navigation bar click Reports, then click the Ensim Accounting tab.
Ensim accounting report page
The Ensim accounting report page provides information about the accounting reports automatically generated and sent to Ensim every month.
About Ensim accounting reports
On this page you can view the following information:
Last scheduled report sent. The date on which the last scheduled report was last sent to Ensim. This field does not show the date of any reports sent to Ensim manually. After you install Ensim Unify and until the first scheduled report is sent, this field displays N/A (not applicable).
Next scheduled report. The date on which the next report is scheduled to be sent. You cannot change this date.
Billing email address. The email address to which the reports are sent. This email address is for accounting purposes only; if you need to contact Ensim, see http://support.ensim.com. You cannot change this address.
Generate and send the report to yourself. You can generate and send the report to yourself to verify the data being sent to Ensim. When you email the report, it is generated, archived in a ZIP file, and emailed to the address you specify. This email is not encrypted, however.
If you have a large number of organizations, keep in mind that generating the report might take several minutes and slow down your provisioning engine (PE) server. Tasks involving the PE server, such as adding organizations and users, might take longer than usual. Services should be unaffected, however.
To generate and email the report to yourself, type your email address in the send report now to text box, then click Send.
You can enter only one email address in the text box.
Generate the report and manually send it to Ensim. If you want to manually send the report to Ensim any time, type the Ensim billing email address in the send report now to text box, then click Send. Reports sent this way are not shown in the Last scheduled report sent field.
Download a copy of the last-saved report. If you have any network or firewall issues that prevent the report emails from being sent, you can directly download the last-saved billing report by clicking the Billing Report hyperlink. The non-encrypted report is downloaded in the form of a zip file.
If the billing report data is not generated in the Unify database and you click on the Billing Report hyperlink, an empty zip file will be downloaded.
How to get to the Ensim accounting report page
Login level required to view this page: Systems, Operations, or Marketing