About administrator accounts

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There are three types of administrator accounts that can be used to log in to the service provider and reseller control panels:

These account types are based on the roles administrators play and the tasks they are likely to perform. If you have a Systems account, you can add separate login accounts for each of your administrators. This enables you to track administrators' actions and ensure they have access to tasks they need to perform. Users with Operations and Marketing accounts cannot add administrators.

How to tell what type of account you have

Systems accounts

Systems accounts are for users who need to have full access to all system components; their role demands that they be able to manage all aspects of the system.

The primary tasks performed using systems accounts include:

Operations accounts

Operations accounts are for individuals who need to provide support for customers, including managing resellers and organizations, but who do not need to manage resources and services.

Organization-related tasks performed using this account include:

Reseller-related tasks performed using this account include:

Marketing accounts

Marketing accounts are for users who set up the templates used to set up services for organizations and resellers but who do not need to manage organizations, resellers, or resources.

Tasks performed using marketing logins include:

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Setting general preferences Adding your brand to control panels