If the password expiration feature is enabled and provided to any organization
user including the organization administrator, Ensim Unify sends an email
notification to the user specifying that its control panel password is
going to expire on a particular date.
The password expiration
email is sent by the SendPasswordExpiryAlerts
scheduled task. Therefore, ensure that the Ensim CronJob
service is enabled
and running on one of the PE servers so that the SendPasswordExpiryAlerts
task can run; otherwise the users whose passwords are about to expire
will not know about their password expiration.
The password expiration
email uses the Password Expiry Alert email template
for its contents. The Password Expiry Alert email template is displayed
in an organization's control panel only if the
password expiration feature is provided to that organization.
By default, the password
expiration email is sent 3 days before the user's
password is about to expire and it is sent only once
but you can modify
these settings.
The password expiration
email is sent to the user's external email address
and copied to the organization administrator's contact email address.
If the user does not have an external email address, then this email is
sent only to the organization administrator's contact
email address.
By default, the SendPasswordExpiryAlerts
task runs on a daily basis to check whether any
user's password is going to expire in the next 3
(default value) days. You can modify the start time and recurrence of
this task using CronJobService.exe.