If you do not want all control panel users to set their hint question, its answer, and email address, when they log in to the control panel for the first time, you can disable only this initial control panel page. Control panel users can then set their hint question, its answer and the email address after logging in to the control panel on the Set your hint question and answer page.
To disable the initial control panel page for the password retrieval feature:
Log on to the CP server as the domain administrator.
If you have multiple CP servers, you need to perform these instructions on any one of them, except step 4. You must perform step 4 on all CP servers so that this feature is disabled in the control panel irrespective of the CP server from where it is accessed.
Open a command prompt window and change to the <CP_install_dir>\bin directory, where <CP_install_dir> is the installation path specified during the Ensim Unify control panel software installation. For example, If you have installed the control panel software in the default directory, then go to C:\Program Files\Ensim\Ensim Unify\cp\bin.
Type the following command in the command prompt window.
SetGlobalConfig.exe <control_panel_username> <control_panel_password> "Global Unify Settings" UnifySettings ForceHintQuestionAndAnswer false bool
where:
<control_panel_username> is the service provider’s user name for logging on to the control panel
<control_panel_password> is the service provider’s password for logging on to the control panel
Example: SetGlobalConfig.exe admin@example.net abc123 "Global Unify Settings" UnifySettings ForceHintQuestionAndAnswer false bool
Run the command iisreset.
Stop the Provisioning Engine COM+ service by performing the following steps on all PE servers:
Log in to the PE server as the domain administrator.
Click Start > Administrative Tools, then click Component Services.
Expand Console Root > Component Services > Computers > My Computer > COM+ Applications.
Right-click Provisioning Engine, then select Shut down.
If you have more than one PE server, repeat the previous steps for each PE server.
The initial control panel page for the password retrieval feature is now disabled from the control panel. To force users to set their hint question, its answer, and email address, when they log in to the control panel for the first time, you can enable this initial control panel page again.