Systems, operations, and marketing logins
There are three types of administrator accounts that can be used to log in to the service provider and reseller control panels:
Systems
Operations
Marketing
These account types are based on the roles administrators play and the tasks they are likely to perform.
Systems accounts are for users who need to have access to all system components; their role demands that they be able to manage all aspects of the Service Delivery Manager system.
Resellers logged in under systems accounts have permission to manage resources only if their service providers set them up as resource-based resellers.
The primary tasks performed using systems accounts include:
Managing administrator accounts. This includes adding any type of administrator, changing the password of any administrator, enabling or disabling any administrator's account, and removing an administrator's account.
Managing resources. This includes adding, viewing, changing, or removing capacity and allocation information for servers and pools. Capacity-based resellers can manage capacity only.
Customizing or branding the control panels. This includes changing the logo, banner, and style sheet of the Organization Administrator and User Administrator interfaces.
Viewing the event log. This includes reviewing the resource information available on through the event log.
Operations accounts are for individuals who need to manage resellers and organizations but who do not need to manage resources or customize interfaces.
Organizational tasks performed using this account include:
Viewing the Organizations list page
Viewing active organization templates. When logged in under an operations account, you cannot add, change, or remove organization templates.
Adding an organization. This involves using an organization template to provision an organization.
Changing an organization's information
Logging in to an organization automatically
Removing an organization
Reseller-related tasks performed using this account include:
Viewing the Reseller list.
Viewing active reseller templates. When logged in under an operations account, you cannot add, change, or remove reseller templates.
Adding a reseller. This involves using a reseller template to set up the resseller.
Changing a reseller's information
Logging in as a reseller automatically
Removing a reseller
Marketing accounts are for users who set up the templates required to set up services for organizations and resellers but who do not need to manage organizations, resellers, or resources.
Tasks performed using marketing logins include:
Adding, changing, and removing organization templates
Enabling and disabling organization templates
Adding, changing, and removing reseller templates
Enabling and disabling reseller templates
Viewing actions categorized as marketing-related