Changing platform server information

Login level required for this task: Systems

Platform servers manage platform tasks such as provisioning services and displaying control panels. The only information you can change through the control panel is the external name of provisioning engine (PE) and control panel (CP) servers. You do not manage Active Directory (AD) or MS SQL database servers through the control panel.

To change platform server information:

  1. On the top navigation bar, click administration.

  2. Click the platform servers tab.

  3. On the platform servers list, select the server whose information you want to change.

  4. Click edit.

  5. On the Platform Server Overview form, change the External Name of the server as needed. The external name is the Internet address of the server. For CP servers, the address listed here is used for the variable $CPIPs in new reseller and new organization email templates. If you have multiple CP servers, the external name value of every CP server is displayed by the $CPIPs variable by default. If you do not want your customers to see the IP addresses of all of your CP servers, leave the External Name blank. At least one CP server must have an entry in the External Name field, however.

  6. Click Save.