The general preferences determine the formats used for automated email messages. Automated messages include the welcome messages sent to new resellers, organizations, and resellers, sites, and users and warning messages about resource types. You can choose from text, HTML, or other encoding formats.
To change the format of email templates:
On the top navigation panel, click preferences.
On the general preferences page, add or change the email template settings, then click Save.
For descriptions of email formats, see the general preferences page.