Systems, operations, and marketing accounts
There are three types of administrator accounts that can be used to log in to the service provider and reseller control panels:
Systems
Operations
Marketing
These account types are based on the roles administrators play and the tasks they are likely to perform. You can assign each of your administrators a separate login account. This enables you to track administrators' actions and ensure they have access to tasks they need to perform.
Systems accounts are for users who need to have full access to all system components; their role demands that they be able to manage all aspects of the system.
The primary tasks performed using systems accounts include:
Managing administrator accounts. This includes adding any type of administrator account, changing the password of any administrator, enabling or disabling any administrator's account, and removing any administrator's account.
Managing resources. This includes adding, viewing, changing, or removing resource information for hosting servers and pools. Service providers manage all of the hosting servers in their system; rResellers who have purchased servers can manage those servers and their associated pools.
Customizing or branding control panels. This includes changing the logo, banner, and style sheet of the organization and user control panels.
Viewing server status. Service providers can view hosting server and platform server status. Resellers can view only the status of servers they own.
Operations accounts are for individuals who need to provide support for customers, including managing resellers and organizations, but who do not need to manage resources and services.
Organization-related tasks performed using this account include:
Viewing the Organizations page
Viewing enabled organization templates. When logged in under an operations account, administrators can view and use enabled templates, but they cannot add, change, disable, or remove organization templates.
Adding organizations
Changing organization information
Logging in to organizations automatically
Removing organizations
Reseller-related tasks performed using this account include:
Viewing the Resellers page
Viewing enabled reseller templates. When logged in under an operations account, administrators cannot add, change, disable, or remove reseller templates.
Adding resellers
Changing reseller information
Logging in to resellers automatically
Removing resellers
Marketing accounts are for users who set up the templates used to set up services for organizations and resellers but who do not need to manage organizations, resellers, or resources.
Tasks performed using marketing logins include:
Adding, changing, and removing organization templates
Enabling and disabling organization templates
Adding, changing, and removing reseller templates
Enabling and disabling reseller templates
Viewing actions categorized as marketing-related