Changing the display name preference
Login level required for this task: Systems
The display name preference setting determines how the Active Directory server stores the names of organization users.
Depending on which control panel you are logged in to, display name changes have the following effects: If you change the display name setting in the organization control panel, the change is applied to all existing users. This operation might take a long time. If you change the display name setting in the ISP or reseller level, only new organization users are affected. The change does not affect existing users.
To change the display name preference:
On the top navigation bar, click preferences.
In the preferences section, click the general tab.
Click edit.
In the display name section, select the display name setting you want to use. Settings include:
First Name, Last Name. The user's first name is displayed first.
Last Name, First Name. The user's last name is displayed first.
Click Save.
The display name preference is changed. Usernames are stored in the Active Directory server according to the preference you set. This preference is also used when displaying the organization users list.
If you made the change in the ISP or reseller control panels, the display names of existing organization users are not affected; they use the preferences in effect when they were created. However, if you change an existing user's properties, the new setting is applied to that user as well.
After you add an organization, the organization administrator can change the display name preference any time.
Changes made in the organization control panel, however, affect both existing users and new users.