Automatic login to control panels

Login level required for this task: Systems or Operations

Automatic login makes it possible for you to log in to a reseller's, organization's, or user's control panel without having to enter a username or password. This is useful when you want to perform specific tasks such as changing a reseller or organization administrator's password.

How automatic login works

When you log in to another control panel automatically, the new control panel is displayed in your browser window. However, you are not logged out of the previous control panel, and you maintain your initial login identity. You are not logging in as, or impersonating, another user.

Your login information appears in the upper left of the new control panel. Your initial login is shown under logged in as; the new control panel login is shown under working as. Any actions you perform while automatically logged in show your initial username in the Action Log page of the initial control panel.

When you are automatically logged in to a control panel, you can return to the previous control panel by clicking logout in the upper left.

Instructions

To log in automatically to a reseller control panel:

  1. Log in to your control panel using a Systems or Operations account.

  2. On the top navigation bar, click resellers. If you do not see this link, you are not authorized to create resellers and you cannot log in to a reseller control panel.

  3. On the Resellers list, select a reseller by clicking the option button to the left of a reseller's name.

  4. On the action bar, click auto login. This option is enabled only after you select a reseller by clicking the option button to the left of the reseller's name. The auto login dialog box is displayed.

  5. In the auto login dialog box, click OK.

You are logged in automatically to the reseller's control panel. The reseller's name appears in the upper left of the control panel under working as. To return to the previous control panel, click logout in the upper left.

To log in automatically to an organization control panel:

  1. Log in to your control panel using a Systems or Operations account.

  2. On the top navigation bar, click organizations.

  3. On the organizations list, select a reseller by clicking the option button to the left of an organization's name.

  4. On the action bar, click auto login. This option is enabled only after you select an organization by clicking the option button to the left of the organization's name. The auto login dialog box is displayed.

  5. In the dialog box, click OK.

You are logged in automatically to the organization's control panel. The organization's name appears in the upper left of the control panel under working as. To return to the previous control panel, click logout in the upper left.

To log in automatically to a user control panel:

  1. Log in to an organization control panel. You can do this by logging in to the organization automatically.

  2. On the top navigation bar, click users.

  3. On the users list, click the option button to the left of a user's name.

  4. On the action bar above the list, click auto login. This option is enabled only after you select a user by clicking the option button to the left of the user's name. The auto login dialog box is displayed.

  5. In the dialog box, click OK.

You are logged in automatically to the user's control panel. The user's name appears in the upper left of the control panel under working as. To return to the previous control panel, click logout in the upper left.