Resources is the umbrella term used to describe the hosting servers on which services are installed as well as resources, such as mailbox stores and public folder stores, on those hosting servers. You add resources when you want to add a service to your system or to increase the server resources available to existing services.
You use the add resource wizard to register the following Hosted Exchange 2003 resources:
Mailbox stores that can be shared by multiple organizations. These mailbox stores are listed on the resources list. They are considered to be shared mailbox stores. However, their status can be shared, dedicated, or free.
Mailbox stores that are reserved for use by a single organization and that can contain multiple mailbox stores. Organizations provisioned on these mailbox stores can span multiple mailbox stores. These mailbox stores are listed on the resources list. They are considered to be dedicated mailbox stores. Their status can be dedicated or free.
Frontend servers. Frontend servers are optional servers used to monitor the status of Hosted Exchange service components such as POP.
You do not use the add resource wizard to register the following resources:
OAB servers. You need to set up at least one OAB server. OAB servers contain public folder stores where organization offline address books are stored. OAB servers do not process email traffic, so they do not need to be high-quality servers.
Mailbox stores that are added to other mailbox stores. You add mailbox stores to dedicated mailbox stores when you want to treat a group of mailbox stores as a single resource. Mailbox stores that are added to dedicated mailbox stores take on the general properties of the dedicated mailbox store. Mailbox stores that belong to dedicated mailbox stores are not listed on the resources list; they are listed on the overview page of the dedicated mailbox store.
Public folders on OAB servers: Public folder stores are used to store the public folders and offline address books of organizations that use the Hosted Exchange service. These stores are located on OAB servers and public folder servers.
The capacity of public folder stores is limited to 1,000 mailboxes or folders. Errors result when you attempt to create more than 1,000 public folders or offline address books in a store.
You can associate the same public folder store with one or more mailbox stores. However, you cannot associate the same mailbox store with multiple public folder stores. Mailbox stores can be registered only once.
For more information, see the Hosted Exchange 2003 Help.
Before adding a resource, you need to join the hosting server to the domain and install the service software onto the server as described in the Ensim Unify Platform and DNS Administration Guide for Service Providers.
Before you add a resource, the host name of the server must be present in your system’s DNS record. Usually, the host name is added when you join the server to the domain. However, if reverse zone lookup has not been enabled for your system, you cannot add the server until you either enable reverse zone lookup or add the record manually. For instructions on enabling reverse zone lookup, see the Ensim Unify Getting Started Guide for Service Providers.
To go to the add page for a mailbox store:
On the top navigation bar, click resources.
Click the resources tab.
On the resources list, select the mailbox store whose information you want to change.
Click overview.
On the server overview page select the Hosted Exchange 2003 service, then click overview.
On the Service Component Instance Shortcuts page, click View Configuration.
Scroll down to the Exchange resource list section, then click add on the action bar above the list.
To view email alert settings:
On the top navigation bar, click preferences, then click the general tab.
On the top navigation bar, click preferences, then click the preferences tab.
Adding resources
Quick-start tutorial: Home 1 2 3 4 5 6 7 8 9 10
Login level required for this task: Systems
The method of adding resources varies, depending on the type of resource you are adding.
About resources
About registering Hosted Exchange 2003 resources
To add a resource to the system:
Prepare the server and install the service software as described above and in the Ensim Unify Administration Guide for Service Providers. About preparing servers
If this is the first resource for the service, verify the service is enabled before you add the server. Many services are initially added in the disabled state.
Unless you disable the service later, you need to enable the service only after you initially install the service software, or plugins, on the platform servers. You do not need to enable the service each time you add a resource or hosting server.
Log in to the service provider control panel using a Systems account.
For hosting servers, start the add resource wizard. If you are simply adding a mailbox store resource to an existing set of mailbox stores, use the add resource page for the mailbox store instead of the add resource wizard. When adding this type of resource, you do not need to provide all the information listed here.
Provide server information
On the Server Information form, provide the following information, then click Next.
Host Name. Required. The domain name or IP address of the server or resource you are adding.
Description. Optional. A description of the server. Any combination of characters and spaces is valid. This description is visible to resellers who buy the server, however, so make sure the description you provide is something you want resellers to see.
Use in automatic allocation. This check box determines whether the resource is available for automatic selection during provisioning.
If you clear this check box, the resource is not available. This is useful when you want to prevent the system from automatically using specific resources, such as mailbox stores dedicated to a single organization, during provisioning.
If you check this box, and you select automatic resource selection when you provision an organization, this resource is available to the system for allocation.
You can always select resources manually during provisioning, regardless of whether this option is selected or cleared.
External IP/ISA Server IP address. The host name or IP Address of Microsoft ISA (Internet Security & Acceleration) servers. Organization users connect to ISA servers using the host name provided in this text box.
Valid input in the ISA Server Host Name box includes IP addresses and host names. For example:
10.0.0.1
Resource Usage Warning Level. Optional. The percentage of the server's resources at which warning messages are sent. The system determines the usage level by comparing the current usage to the actual resource limits as specified later in this wizard. The system does not independently verify the server's actual resources. When the server's usage reaches the warning level, email alerts are sent to the owner of the server and to the address specified on the preferences page. This makes it possible to take action before server resources are exhausted. Valid input in this text box includes the whole numbers 0 - 100.
Pool Assignment. Required. When you add a server, you need to assign it to a pool. Pools are used to manage groups of servers. To add the server to an existing pool, select Add Server to Existing Pool, then choose the pool from the drop-down list. To add the server to a new pool, select Create Pool for Server, then type a name for the new pool in the text box. The pool name is visible to resellers.
Service Installed on Server. Required. Choose the service installed on the server. Only one service can be installed on a server, and only the services installed on the system are listed as available. For more information about installing services on the system, see the Getting Started Guide for Service Providers or the Integration Framework Guide for Service Providers.
Provide service resource information
Configure or set resource limits for each component of the service, then click Next. For more information, click the links below to open the service-specific Help.
Provide service configuration information
Provide any additional information required for the server or resource, such as frontend server information, then click Next. For more information about configuring service components, see the service links above.
Verify information
On the last page of the wizard, verify the resource and service information. To change information, click Previous. To add the server or resource, click Finish.
The hosting server or resource appears on the resources list. You can sell it or its resources to resellers and organizations immediately. If the service installed on the server does not appear on service reseller or organization selection forms, make sure you have enabled the service. When you add a hosting server or resource for a new service, that service is added in the disabled state.
After you sell a server or resource to a reseller, that reseller becomes the resource owner. The owner has authority to change the server or resource information with the exception of the name and actual resources.
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