Enabling resellers

You can enable resellers that have been disabled. There are two separate functions of a reseller's account to enable:

Resellers who have had these services disabled have the following status on the resellers list:

Enabling the reseller's customers and services

To enable a reseller's customers and services:

  1. On the top navigation bar, click resellers.

  2. Select the reseller whose customers and services you want to enable, then click overview.

  3. On the reseller overview page, click access control.

  4. On the access control page, check the box next to Reseller Enabled, then click Save.

The reseller's customers can access their control panels and services.

Enabling the reseller's control panel

To enable the reseller's control panel:

  1. On the top navigation bar, click resellers.

  2. Select the reseller whose customers and services you want to enable, then click overview.

  3. On the reseller overview page, click access control.

  4. On the access control page, check the boxes next to Reseller Enabled and Control Panel. Both boxes must be checked to enable the reseller's control panel.

  5. Click Save.

Provided that the Reseller Enabled check box is also selected, the reseller can now log in to the reseller control panel.